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Frequently Asked Questions
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What is QmailAdmin? How does it work?
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Qmailadmin lets you manage all your POP3's, forwards, aliases, mailing lists, and autoresponders. It lets you do this all from one control panel. It makes things really simple for you to use. It also gives you the power to have total control over all the e-mail sent to your domain and how e-mail accounts are setup.
What is a POP3?
A POP3 (Post Office Protocol 3) is a type of e-mail account. Each POP3 is assigned a username and password, thus you can check your e-mail through your local e-mail client (ie. Outlook, Eudora). It is recommended for only one user to use a POP3 account, because when you check your POP3 mail it is downloaded from the server.
How do I create a POP3?
Begin by logging into qmailadmin with your domain name and password. Click on the link that reads "New Pop Accounts" under Quick Links. From here enter the pop account name (ie if you wanted help@domain.com then help would be the account name.) along with a password and the realname of the pop account owner. The realname is not required.
What is a forward?
A forward does exactly what it says, it forwards mail sent to a local e-mail address. You use forwards to forward mail to another server. To create a forward you need to know the e-mail address you want to forward mail to and the local e-mail address name that you want forwarded. If you wanted all e-mail sent to help@domain1.com forwarded to forward@domain2.com then help would be the local e-mail address and forward@domain2.com would be the forward e-mail address.
How do I create a forward?
After logging into qmailadmin with your domain name and password, click on the link that reads "New Forwards" under Quick Links. On the Add Forward Account page enter in the forward e-mail address (ie. otheruser@otherdomain.com) and the local name (ie. youruser). Push the button that says Add and you are all set.
What is an alias?
An alias is used to forward e-mail to another local POP3. You need to create that POP3 before you create the alias. To create an alias, create a POP3, then add an alias. When it asks for POP Account pick the POP3 that you want to forward the e-mail to. In alias put the local name you want the account to have, if you wanted the alias to be help@domain.com then help would be the name of the alias. If you wanted all e-mail sent to help@domain.com forwarded to myaccount@domain.com you would use an alias. ALWAYS us an alias to forward e-mail's within a domain.
How do I create an alias?
Login to qmailadmin with your domain name and password. Click on the link under Quick Links that reads "New Aliases". At the Add Alias Accounts page pick the pop3 account that you want the aliases mail delivered to (ie. localuser). Then in the box that is for Alias put the name of the alias (ie. anotheruser). Remember aliases can only be used for local e-mail forwarding.
Why do I get an Internal Sever Error 500?
This is the result of an invalid input or operation. Most of the time these 500 errors are caused by a bad keystroke. To fix this push the back button in your browser and check the input and try it again. If the problem persists please contact support and note all the details that you can.
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